User Experience News

Here’s a collection of user interface news, as aggregated by AllTop. I take no responsibility for the content, but it’s usually very good.

Envisioning Experience Outcomes

By Jim Nieters and Pabini Gabriel-Petit Published: April 20, 2015 “When your organization’s goal is to differentiate on the experience, you must start every product-development project by defining the experience that you want people to have with your product or service. ” When your organization’s goal is to differentiate on the experience, you must start every product-development project by defining the experience that you want people to have with your product or service. Companies that differentiate on the experience do not begin by defining feature sets. They first define a vision for the experience outcome that they intend to deliver to their users and customers. Only once your team fully understands the experience outcomes that you want users to have can you make good decisions about what features and technologies would optimally support that vision. This is the fourth column in our series about what companies must do if they want to stop producing average user experiences and instead design great experiences. As we have already stated in our previous columns, great UX teams focus on differentiating their companies through design. If that’s your goal, you need to work for a company that shares your aspirations.

Can Good Design Be Measured?

By Pamela Pavliscak Published: April 20, 2015 “Teams need to have a way to know whether they’ve achieved their goal.” Recently, I was invited to speak about this topic for the Collision Conference, which is coming up in May: Can good design be measured? This is a great, complicated tangle of a question. Immediately, I started thinking of ways to answer it. If it’s a question I’m supposed to answer it, right? Can Experience Be Measured? Answer 1: Yes, because we have to measure it. Teams need to have a way to know whether they’ve achieved their goal. Sure, it’s great to have a happy-customer story or even deep insights from contextual research, but teams also need to know where we’ve been, where we are right now, and where we’re going—and data tells us all of that. Usually, that data needs to tie into what an organization values, whether money earned or lives saved. Answer 2: Yes, because it helps us to understand people in a different way. A good measure will tell you more than you knew before. It can tell you whether regular visitors to your site are spending more or less time on the site on each subsequent visit. That doesn’t tell you much about the design—and just a bit about the experience as a whole. But measures can also tell you whether people are reading long posts all the way through or which details seem to get the most attention. This may tell you something new and provide a good jumping off point to learning more.

UX STRAT 2014, Part 1: Overview and Workshop Reviews

By Pabini Gabriel-Petit, with Jim Nieters Published: April 20, 2015 “UX STRAT 2014 was again a single-track conference, so all attendees shared a common experience.” The UX strategy tribe gathered once again for the UX STRAT 2014 conference in picturesque Boulder, Colorado, at the foot of the magnificent Rocky Mountains. After a day of pre-conference workshops on September 7 at the beautiful Hotel Boulderado, the main conference convened for two days, on September 8 and 9, just one block away at the lovely Art Deco Boulder Theater. In this review, I’ll provide an overview of the conference, covering the same dimensions as the star ratings to the rig<>ht, and Jim Nieters and I will review four of the workshops that took place on Sunday, September 7. Organization Paul Bryan, producer of UX STRAT 2014, who is shown in Figure 1, did a great job of organizing another excellent and enjoyable conference. I was really glad that UX STRAT 2014 was again a single-track conference, so all attendees could share a common experience. As Paul promised in his UX Strategy column on UXmatters, “UX STRAT 2014: Focusing on UX Strategy,” “Experienced UX strategy professionals will present their approaches to guiding UX projects, products, and programs.” This year, Paul decided to dispense with panels and vignettes, which allowed more speakers more time for in-depth explorations of their topics. In my view, these were good decisions.

How and When to Involve Stakeholders

By Janet M. Six Published: April 20, 2015 Send your questions to Ask UXmatters and get answers from some of the top professionals in UX. In this edition of Ask UXmatters, our panel of UX experts discusses several ways of involving stakeholders at different stages of a project. What are the best ways to involve stakeholders in the research and design for a project—especially when you have a large number of them. Do you bring all of them into an initial design meeting? Or wait until you have a solid first design? Or should you wait to involve stakeholders until you have a very strong, well-iterated design? How should you best handle the different types of stakeholders—for example, those who will actually use the product versus those who would decide to buy the product.

Website Accessibility: The Untapped Global Income Stream

By Ben Newton Published: April 20, 2015 “I know of a relatively untapped market that, in the USA alone, accounts for over 12% of the entire population…. This market is, of course, people with disabilities (PWD), which has an estimated world-wide population of 1.3 billion people….” “How does accessibility fit into our development and content strategy?” If I had a dollar for every time I’ve heard this in a meeting about a Web site or app, I’d be, well, only a dollar or two richer. In the ten years I have been developing digital products for clients and agencies, I could count on one hand the number of times we’ve discussed Web site accessibility. Perhaps, as the knowledgeable developer, I should be raising my hand as the one who is culpable and accepting the blame for this. After all, shouldn’t I be championing all relevant standards that would lead to my Web sites being pillars of the Internet? This would be ideal. However, on the occasions when I’ve done this, I’ve encountered the all-too-familiar blank stare washing over the faces of decision makers, as my suggestions sail over their head as they wait for their turn to talk. And, when their turn does come, what they say usually takes the form of praise, followed by a request that I fit as much work as possible into half of the amount I’ve quoted.

New York City’s MTA on Flickr

2015-04-20-mta-flickr-01It seems almost quaint now to find a major organization maintaining one of these, but New York City’s Metropolitan Transit Authority seems pretty committed to its Flickr account. I’m grateful for it, too; instead of relatively small, low-resolution, square-cropped images with annoying faux vintage filters, we get lots of beautiful, high-resolution shots of the city’s…

Reasons to Convert Your Engineering Drawings into CAD

Engineer drawings are very important when building pretty much anything. The designer, through this vital document, communicates everything a builder needs to know about the design. But a builder can easily understand an engineer drawing just as he can a computer drawing; but here are some beneficial explanations of why converting engineering drawings into CAD is a must.

LINK: Shhh... Made by Few 2015

Shhh... Made by Few 2015

I’d been pretty bored with web conferences but the tiny team at Few changed my mind. Last summer’s Made by Few was well-run, fun, focused, intimate, and worthwhile. The couple of hundred lucky attendees were treated to fantastic barbecue, pour-over coffee, tons of swag, live music and some of the best talks around from speakers that could play rooms ten times this size—it was like seeing your six favorite bands play a secret show at your local bar. Seriously, I have no idea how they pulled together this line-up. And it all happened in the warm summer sun of Little Rock, AR which was surprisingly cool and refreshingly neither San Francisco or New York.

Honestly I hate to even tell you about it because it’s this special little gem of an event and if all of you go you’ll probably ruin it. So don’t tell your friends and co-workers but you (yes, you) should totally go, OK?

Content Modelling, an April 23 Virtual Seminar with Steve Fisher

For the 90% of people who start a task on one device and complete it on another, how do you make your site’s fundamental message remains clear? In a multi-device world where your content can live anywhere, content modelling helps content adapt consistently. Steve Fisher, UX Architect and Founder of The Republic of Quality, will […]

External Article: The Current State of E-Commerce Filtering

This is the fourth in a series of articles based on research findings from our e-commerce product list usability study.

In today’s article, we’ll go over 7 guidelines from the E-Commerce Product Lists & Filtering report.

The article is published as a guest post at Smashing Magazine and explore 7 key aspects of the user’s filtering experience in an e-commerce context. The article also includes an analysis of the current state of e-commerce filtering based on the benchmark of the 50 top e-commerce sites:

The Current State of E-Commerce Filtering

Post a comment

Tweet this article

Related articles

Article Series

  1. Most E-Commerce Sites Need ‘Price Per Unit’
  2. Users’ Perception of Product Ratings
  3. Category-Specific Sorting: A New Way to Sort Products
  4. External Article: The Current State of E-Commerce Filtering

Stay tuned for more articles in this series on E-Commerce Product Lists.