What is Website Usability?

Web usability is the way a person interacts with web pages. The easier it is for a person to find information on a page or to complete a task, the higher the page will rank in usability. A usable website is "user friendly".

A website that has good usability is one where a person can find what he or she wants in a matter of seconds.

Usability is important for commercial websites since competition is only a few clicks away. When a person gets frustrated, he or she will leave your website and look somewhere else. Good usability will keep your customers on your website.

The most common usability mistakes we come across include:

typos
not displaying vital information (product price, location of business)
long sentences, difficult words, business specific language (or jargon)
inconsistency in naming of elements such as search buttons or links
pages not displaying like they should
slow interactive pages with little explanation
the use of unnecessary Flash elements and other graphics
too much information crammed into a single page

Fixing usability mistakes can be a difficult process. I can help you with making your pages more user friendly by analyzing your website and giving you our recommendations. I can help you fix your website by making the necessary changes.

I am loacted in Maple Valley, Washington. If you are located in the Seattle / Tacoma area, please give me a call on (772) 341 9761 or send an e-mail.