Jeroen Bet's Resumé
Usability & Content Manager/Web Designer
9+ years International Web Content Management / Project Management / Project Planning / Resource Scheduling / Web Design
- Designed and Redesigned Web Sites for businesses
- Hand coded XHTML layouts and CSS style sheets and edited PHP applications.
- Negotiated with clients and stakeholders about layout, pricing and content.
- Proofread content and implemented usability and accessibility features in design.
- Successfully designed a number of web sites by using strong XHTML, CSS and Photoshop skills
General Management Strengths:
- Strategic Planning & Implementation
- Expert Usability and Accessibility skills
- Supervised and provided strong work leadership and guidance for editing web content
- Identified needs within the assigned areas of responsibility,“ managed multiple projects and deadlines without losing flexibility
- Proven interpersonal and diplomatic skills and ability to work effectively with all levels of staff and people of culturally diverse backgrounds
- Proven flexibility with urgent or unexpected tasks
Professional Experience
2001-2006 RIPE NCC Amsterdam, NL
Content Manager / Website Manager, Communications Department
Project Leader for re-design of website
Challenge: developing a website structure and website development with improved usability and accessibility features
including self hand coding XML, XHTML and CSS.
- Managed editing of text documents and announcements for publication on the websites and external mailing lists.
- Executive manager of all corporate website communications
- Proactive inter-departmental coordination of Web content and applications
- Executive manager for the company's intranet and external websites
Results:
- Successfully lead the redesign project of a major corporate website
- Improved interfaces and other web elements to enhance user experience
- Successfully hand coded large XHTML and CSS driven sites to optimize usability
2000-2001 Vuurwerk Internet/VersatelHaarlem,
NL
Manager Technical Helpdesk
- Supervised, managed and mentored a staff of 10
- Recruited and selected new staff members
- Monitored and managed all activities of the 1st/2nd/3rd line support helpdesk
Results:
- Implemented weekly departmental reports to management
- Coordinated problems between various departments in a case by case situation
- Provided training facilities for staff members
- Supported staff members in group meetings and provided clear work objectives
1998-2000 RIPE NCCAmsterdam, NL
Hostmaster / New LIR Coordinator
- Completely rewrote and facilitated the sign up process for new members.
- Coordinated and administrated networks and Internet Service Providers to become full blown members of the RIPE NCC.
- Gave technical/administrative advice to customers.
- Wrote technical guidelines and FAQ's about the usage of the RIPE database and servers.
- Gathered and evaluated statistics for presentations used during the RIPE seminars
- Reported new LIR statistics to the management.
Additional Work Experience:
1997-1998KPN TelecomAmsterdam, NL
Customer Service Representative
1995-1997Zuiderzee MuseumEnkhuizen, NL
Public Relations Officer
1989-1993Boudisque WholesaleAmsterdam, NL
Manager Import
Importing audio & video media from the USA, Britain and Australia.
Education, Courses & Trade Conferences
- HBOJournalismUtrecht, NL
- HBOEnvironmental EducationUtrecht, NL
- CertificateNIMA Public Relations-AAmsterdam,NL
- CertificateWindows2000 NOSEAmsterdam. NL
- CertificateXMLLondon, UK
- CertificateJavascriptHaarlem, NL
- CertificateProject ManagementLondon, UK
- CertificateWeb UsabilityCopenhagen, DK
- CertificatePlain English Writing CourseAmsterdam, NL
- CertificateXML Web ServicesLondon, UK
Member of the RIPE Community
Attended various IT conferences in Amsterdam, Budapest, Copenhagen, Stockholm, Istanbul and Kuala Lumpur.
Computer skills & Languages
- Adobe Photoshop, Adobe Illustrator, Adobe Acrobat
- Macromedia Dreamweaver, Macromedia Fireworks
- MS Windows 95/98/2000/XP, MSOffice (Powerpoint, Access, Word, Excel, Outlook)
- Unix (FreeBSD), Linux
- Content Management Platforms
- Extensive knowledge in hand coded HTML, XHTML and CSS
- Above-average knowledge of Javascript, PHP, MySQL and XML. Knowledge of Perl
- FTP and Telnet clients, basic UNIX and Windows administration, TCP/IP networking and CVS
- Shell editing via Pico, Vi and Emacs
- Experience with Google Analytics, Adwords and Google Webmaster Tools
- Native Dutch, fluent English & German