My Résumé
Professional Summary
- Analytical and creative Information Architect/User Experience Designer and Usability Specialist with 9+ years of experience in international web content and project management and construction of interface designs.
- 9+ years experience with information architecture, complex taxonomy, user experience design and usability studies.
- Proven experience in improving and implementing user-centric design and developing highly interactive interfaces.
- Proven interpersonal and diplomatic skills with designers, programmers and external clients.
- Proven flexibility with urgent or unexpected tasks.
Key Technical Skills
Omnigraffle
iPlotz
Axure RP
MS Visio
OVO logger usability suite
Adobe Photoshop
Adobe Illustrator
Adobe Acrobat
Adobe Dreamweaver
Izzy CMS v
Wordpress
Drupal
Modx
OSCommerce MS Windows 95/98/2000/XP/Vista/7
MSOffice (PowerPoint, Access, Word, Excel, Outlook) v
Unix FreeBSD v
Linux
jQuery
Javascript
PHP
MySQL
ASP.NET
XML
Perl
Google Analytics
Adwords
Google Webmaster Tools
Professional Experience
BrandExtract, Houston, TX 2009 – Present
Senior Information Architect/User Experience Designer
- Winner of several WebAwards for outstanding achievement in web development (Web Marketing Association)
- Created smooth user experiences by optimizing information architecture and implementing user centric design for B2B and B2C websites.
- Translated business goals and user’s needs into functional prototypes for interactive components.
- Developed personas and use cases in order to focus on key user experiences.
- Conducted competitive and usability audits to identify key areas of improvement.
- Compiled site maps, created wire frames and created detailed flow charts to improve existing user experiences.
- Strategically optimized templates for content management systems and use of social media.
- Created user experience designs for back end admin tools and iPhone app.
EBEN DESIGN, Seattle, WA 2007 – 2009
Lead Web Developer / Usability Researcher / Information Architect
- Wrote and provided solid input for functional spec documents and created user-centric wire frames, prototypes and interaction models.
- Provided usability and best current practice methods to creative services team.
- Planned and conducted usability studies, including creating roles and role-based user scenarios for Microsoft Dynamics CRM software.
- Worked with designers, external contractors and other developers to produce high profile web sites.
DUTCHABILITY WEB SERVICES, Hobe Sound, FL 2006 – 2007
User Experience Designer / Usability Expert / Information Architect
- Improved user experience and usability for a number of web sites ranging from elementary schools to high volume database driven e-commerce sites.
- Managed and wrote professional content for a range of client web sites
- Managed several web projects from inception to completion
- Updated a range of web sites to be XHTML and CSS standard compliant
- Implemented specific interactive design templates and tools to minimize project lag and enable fast track projects.
RIPE, NCC, Amsterdam, NL 2001 – 2006
Web Content Manager / Usability Expert
- Managed editing and writing of highly technical text documents and announcements for publication on the web sites and external mailing lists.
- Executive manager of all corporate web site communications.
- Proactively coordinated the inter-departmental coordination of Web content and applications
- Improved navigation flow for key areas of the corporate web site.
- Managed and improved information architecture for a site with more than 9,000 pages.
- Successfully lead the user centric redesign project of a major corporate web site
- Improved user centric design for database interfaces and other web applications
Education and Associations
- School of Journalism – Bachelors program Utrecht, the Netherlands
- Member of the RIPE community (www.ripe.net)
- Member of the Puget Sound charter of the Special Interest Group on Computer-Human Interaction.
